close

Sign in

To view secure documentation please login with EAN Service Desk, using the link below.

EAN service desk

No EAN Service Desk account?

Please contact your EAN representative

Login
Sign in
Rapid

Launch Requirements

EAN's Launch Requirements help ensure your integration is fully ready to serve your intended user and/or customer base 

Overview

EAN's launch requirements set the standards your integration must meet before we permit your site, service or app to go live and begin making bookings.

When you have completed development on your integration, you must request and pass a site review by EAN's support team. Support will communicate with you directly during the review process, including assisting with any requirements

Note that you may be required to go back and fix or implement certain launch requirements in order to pass your site review. To help avoid such delays, EAN strongly recommends following the appropriate launch requirements during development.

Launch Requirements

The launch requirements your integration must follow depends on the specific inventories and business types your integration will serve. EAN offers the following public launch requirement sets - consult with your EAN representative if you are unsure which set to use or if any specific requirements need clarification.

EAN V3 API

V3 Launch Requirements – B2C

These launch requirements apply to all V3 affiliates with a business-to-consumer (B2C) integration model where end customers interact with your integration directly.

V3 Launch Requirements – B2B

- These launch requirements apply to all V3 affiliates with a business-to-business (B2B) integration model where internal agents, members of an affiliate program, etc. interact with the software instead of end customers.

EAN Rapid API

Rapid Launch Requirements – B2C

These launch requirements apply to all Rapid affiliates with a business-to-consumer (B2C) integration model where end customers interact with your integration directly.

Rapid Launch Requirements – B2B

These launch requirements apply to all Rapid affiliates with a business-to-business (B2B) integration model where end customers interact with your integration directly.

If your requirements not listed above, they are available in the secure documentation section of our support site. Your EAN representative will provide you with the required access.

Requesting a Site Review

When you are satisfied that your site meets the requirements outlined in the appropriate launch requirement list, you may request a site review.

Before submitting your request, please be prepared to provide API request/response logs as you use them in your application.

  1. Visit the EAN Service Desk and select Submit a request from the top menu.
  2. Choose the "Request Review…" option from the dropdown menu and fill out the resulting form completely.
  3. Review and submit the form to create a ticket for your review request.
  4. Your review request ticket will be updated as the status of your review progresses. Most reviews are completed in 10 business days or less.
New Release - EAN Rapid 2.1

EAN Rapid 2.1 has been fully released to production! Find out what's new or see our changelog details to get started. Rapid 2.0 documentation is still available via the version drop-down menu in the upper right corner of each doc page.